Modern information and communication technologies play a fundamental role in our activities. Telecom Egypt is based in Egypt. Our principal activity is Telecommunication.
The owner of the website is Telecom Egypt. Our Head Office is situated at Smart Village, Giza, Egypt.
Telecom Egypt (TE) respects your concerns about privacy and it is its goal to provide excellent quality service to all our customers.
This website is not configured to collect any personal information from your computer when you browse this site. Only information which you voluntarily provide will be used.
Internet Protocol (IP) Address
Whenever you visit TE’s Website, the server used by its Web Host will make a record of your IP Address, the date and time of your visit, the type of Internet Browser you use and the URL of any website which referred you to TE’s website.
TE’s online web surveys enable it to gather specific information regarding issues such as your feedback on its website. Your feedback is vital, appreciated and enables TE to enhance the Quality of Customer Service it provides.
Links to other Web Sites
TE’s website may contain links to other sites. Telecom Egypt is not responsible for the data collection practices, the privacy policies or the content of those websites that are accessible via a link from this site.
Disclosure of Information
Telecom Egypt will maintain at all times the privacy and confidentiality of all personal information collected. Such information may only be disclosed when required by law or when in good faith it believes that such action is necessary or desirable to comply with the law, protect or defend the rights or property of Telecom Egypt, this site or its users.
Information needed to execute the transactions you request
When Telecom Egypt requires information from you, it will request you to submit it voluntarily. This information will help TE to get in touch with you and process your requests where applicable. The information can also be used for marketing or quality assurance purposes.
The information you provide will never be sold to any third party for their own marketing purposes without your expressed permission in writing unless it is done on an aggregated basis for statistical purposes and research without any information which can be used to identify you.
Contact Us with your Questions and Comments
Information you provide will be treated as confidential. Online Forms request information to help TE provide you with enhanced quality of customer care. Such information provided will be used to respond to your questions, comments or requests by Telecom Egypt.
Your privacy concerns are important to Telecom Egypt. Telecom Egypt hopes this policy has been helpful in conveying this to you.