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Home Telephone Line

Your fixed line enables you to make any call and get online from your home. Just visit the commercial office at your nearest exchange to subscribe to your new line and enjoy the world of communication:

- Make local calls.
- Get online using dial-up or ADSL. For more information.
- Activate national calling service and call any governorate in Egypt (free installation).
- Get mobile calling service and enjoy calling any mobile in Egypt (free installation).
- Use Prepaid Cards.
- Subscribe to various features such as Caller ID and Call waiting.

Procedures & Requirements

1. Fill up the telephone subscription form and submit it with a copy of your identification card and take your numbered receipt after payment.
2. If there is available capacity, the commercial offices will call you to complete your contracting procedures.
3. To complete the process smoothly, please ensure you bring official documents detailing the address where you want the telephone to be installed (the property contract, utility bills, electricity, gas, or water receipt).
4. The telephone set is optional.

Fees
Item Price (L.E.)
Contracting and Installation 564.61 with telephone set
389.61 without telephone set
Administration Fees for request 55
Sales Taxes 5
Stamps 2
Calls

Your fixed line enables you to make any call and get online from your home. Just visit the commercial office at your nearest exchange to subscribe to your new line and enjoy the world of communication:

- Make local calls.
- Get online through using dial-up or by ADSL subscription. For more information click here.
- Activate national calling service and call anyone in other governorate all over Egypt. (Free installation).
- Get mobile calling service and enjoy calling any mobile in Egypt. (Free installation).

Call Prices
Call Price (PT – per min)
Local Call set up : 5
Price: 3
National Less than 60 km : 8
More than 60 km : 16
Mobile 30
International
Premium Internet 08 am -12 pm : 10
12 pm - 08 am : 7.5
Free Internet 2
Toll Free Numbers (0800xxxx) Free of charge
Line Plus ISDN

Integrated Service Digital Network, Basic Rate (3B + D)

This service enables you to connect up to 8 communicating devices on one regular telephone line. Two devices can be used at the same time with a high efficiency that is not available in a regular telephone line.

Devices that can be connected on line plus ISDN through the NT unit

• Digital telephone
• Analog telephone
• Facsimile 64 Kbps / second
• Video telephone
• PC
• Video conferencing devices including cameras and video conferencing screens. These devices are available at specialist companies in the local market.

Service Benefits

• You can make 2 calls at the same time as if the lines are separated.
• You can use the internet network to transfer data with high efficiency and speeds up to 128 Kbps / second.
• It can transfer sound and image with high speed and accuracy.
• You can conduct video conferences.
• Full privacy and accuracy.

Service Fees

• No installation fees.
• The local, trunk, and international calls will have the same call fees.
• L.E. 20 monthly fees.
• For several numbers on one line, you will pay L.E. 100 annual subscription fees for each additional number.
• For temporarily rented lines, fees are L.E. 500 per month. You activate all needed features through the exchange.

Normal Internet Access (56 Kbps)

You can explore the fascinating world of the Internet at any time by connecting your standard phone line to the Internet. You will be transported to the World Wide Web at a speed of up to 56 kbps.
Using one of the free numbers (0777-000 or 0707-0000) that we launched for Internet Service Providers (ISP's) in 2002, enables you to access the web without paying a subscription fees to an ISP, fees to an ISP; you will only pay 2 pt per min

Call Waiting

By using Call Waiting Service, you can receive another call during your current one. Thus, you will not miss any call. Also, You can also transfer between the two calls whenever you want.
Just press the "R" or "flash" button to switch between the two calls and no one would find your line busy any more.

Activate Service

Temporary Cancellation For The Service

Subscription to this service gives you an extra benefit. It enables you to temporarily deactivate the service to receive an important call or to access the internet, and then you can reactivate it again.

  • Price
    - L.E. 2 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111.
    - Our website using PIN Code.
Conference Call

It's a hassle having to call everybody for the same purpose. With Conference Call services you can save your efforts and have one call with more than one person wherever they are.
All you have to do is call the first person and then press the handset…tone again. You can then call the second person and press the handset button twice to initiate the three-way call.

  • Price
    - L.E. 4 per month.
    - Payment will be in advance every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111 using the PIN Code.
    - Our website using PIN Code.
Follow Me

The Follow Me service enables you to be reached at all times. You can have the option of being tracked by the ones who need to reach you.
You can apply the Follow Me service to your phone so that your calls would reach you on any fixed or mobile phone wherever you are.

  • Price
    - L.E. 1.65 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111 using the PIN Code.
    - Our website using PIN Code.
Hot Line

This service enables you to make an important call within 5 seconds in emergency cases, by specifying a phone number when you hang the headset up. The saved number will be dialed automatically.

This service is useful for calling doctors and emergency contacts, as well as for children needing to call their parents.
  • Price
    - L.E. 1.65 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111.
    - Our website using PIN Code.
Don’t Disturb

When you need to take a break, you can use the Don’t Disturb service to manage your calls. By dialing a special code, your phone will stop receiving calls and will instead transfer them to a message indicating that you are unavailable. With Telecom Egypt, your peace of mind is guaranteed.

  • Price
    - L.E. 1.65 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111.
    - Our website using PIN Code. Subscribe now
Wake Up

Wake Up service enables you to use your phone as an alarm. The phone will wake you up or alert you of important appointments you have specified.

  • Price
    - L.E. 1.65 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111 using the PIN Code.
    - Our website using PIN Code. Subscribe now
Abbreviated Numbers

Abbreviated Numbers service enables you to dial any phone number with only one or two digits instead of seven or eight digits.

  • Price
    - L.E. 1.65 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111.
    - Our website using PIN Code. Subscribe now
Caller ID

By using Caller ID Service, you can know the caller’s phone number before answering. This way you may select whether to answer, call back at leisure, or do not return the call at all.
You can also review the list of the incoming calls when you are out.

  • Price
    - L.E. 4 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111.
    - Our website using PIN Code. Subscribe now
Call Barring

Call Barring Service enables you to have an absolute control over your phone calls. You can control you telephone bill by preventing any other person from making calls using your phone. You will have a special code, and no one else will use the phone without your permission.

  • Price
    - L.E. 2 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111.
    - Our website using PIN Code. Subscribe now
Voice Mail

With Voice Mail, you can receive your caller’s messages from anywhere. Messages are recorded in your voice mail box so you do not miss a call even if you don’t have access to your telephone line. Voice Mail Service will help you communicate faster and more accurately than ever before.

The service will transfer all incoming calls to your voice mail box if your line is busy or not answered, with full security and privacy.
You will be able to play back the messages and listen to them at any time and from any phone.

Service Benefits:
• Access 24 hours a day.
• Up to a 15 seconds outgoing message.
• Each incoming message can be up to 60 seconds in length.
• Holds up to 15 messages for up to 48 hours.
• When mailbox is full, oldest message is deleted when a new message is received.
• Callers never hear a "box is full" message.
• Retrieve Voicemail messages via Telephone.

  • Price
    - L.E. 5 per month.
    - Payment will be in advance, every quarter through the regular phone bill.
    - No installation fees.
    - You will pay for your local calls and trunk with the regular call fees.

  • How to subscribe to this service
    - Commercial offices at the exchanges.
    - Phone Boutiques. For more information click here
    - Call center 111.
    - Our website using PIN Code. Subscribe now
Friends & Family

Subscribing to the Friends & Family service, allows you to define certain national and international numbers, which you will be able to call at a discounted rate.

You can choose one of these two packages

Raqamin Fel Alb Package: 20% discount on calling 2 national numbers.
Price: L.E. 6 quarterly subscription fees.

Golden Package: 20% discount on calling 1 international number, plus 15% discount on calling 3 national numbers.
Price: L.E. 24 quarterly subscription fees.

When you subscribe to Friend & Family Service
- You will receive the discount on your designated numbers only. Any other national or international calls will be charged at the normal rate.
- You can activate the National Calling Service only without activating the Mobile Calling Service.
- National designated numbers can be changed for L.E. 2.0; international designated numbers can be changed for L.E. 3.

How to subscribe to this service
You can subscribe, unsubscribe, or change the designated number through:
• Commercial offices at the exchanges.
• Phone Boutiques. For more information click here
• Call center 111 using the PIN Code.
• Our website using PIN Code. Subscribe n

Telecom Egypt VAS Packages

Through this service you can get a group of our features in one package with a lower price than the total fees of subscribing to each service individually.

You can choose one of the following packages:

Packages

“Family Talk” Package: L.E. 5 per month
• Caller ID
• Call Waiting

“Be Available” Package: L.E 8.30 per month
• Caller ID
• Call Waiting
• Follow me
• Voice Mail


“Baqaty” Package:
Get 25% discount on any 3 of the following services:
• Caller ID
• Call Barring
• Call Waiting
• Don’t Disturb
• Abbreviated Numbers
• Conference Call
• Hot Line
• Follow Me
• Wake Up
• Voice mail
When subscribing to the Telecom Egypt Packages

- You can subscribe to any other feature that is not included in the package you already subscribed to, in this case the service will be charged on separate basis.
- If you are already subscribed to any of our features, you can subscribe to a package that includes this service to get the discount specified to this package.
- This service will be charged quarterly with the local bill.

How to subscribe to this service

You can subscribe or switch packages through:
- Commercial offices at the exchanges.
- Phone Boutiques. For more information click here
- Call center 111 using the PIN Code.
- Our website using PIN Code. Subscribe now



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