Ma3ak is WE’s customer support service for the deaf and mute. A specialized team will attend to all your inquiries using sign language over a video call on

Before using “Ma3ak” service, please ensure the following:

  • Allow your browser to access the camera and mic during the video call
  • You are using one of the supported browsers, which are:
    • Android (Chrome, Firefox)
    • IPhone (Safari)
    • PC (Chrome, Firefox)
  • You have a strong, stable internet connection to ensure high quality service

The working hours is from 9 Am to 9 Pm

Stores that provide (sign language) service :